Download Register

Ice Casino Rules and Regulations in Ireland

These Terms and Conditions set out the rules for use of the website and mobile app by users located in Ireland. Ice Casino provides services subject to Irish consumer law, applicable gambling rules, and the operator’s licensing conditions shown on the site. By accessing, registering, or placing a bet, you confirm that you have read and accept these terms. These requirements apply to every account and all services offered to Ireland users.

General Terms

  • Acceptance of terms
    • By creating an account, completing registration, or using the services, you agree to these Terms and Conditions, the Privacy Policy, the Cookies Policy, and any game, bonus, or product-specific rules you read on the site.
    • If you do not agree, do not use the services and close your account.
  • Eligibility and who is allowed to use the services
    • You must be 18 years of age or older and legally capable of entering a binding contract under Irish law.
    • You must be located in Ireland and not subject to local or international restrictions that prohibit betting or casino play.
    • You must not be self-excluded, barred, or otherwise restricted under safer gambling measures.
    • You agree not to use the services if doing so would be unlawful in your location.
  • One account and proper platform use
    • Only one account per person, household, payment method, device, and IP is allowed.
    • You agree not to use VPNs, proxies, bots, scripts, or automated systems, and not to manipulate games, odds, events, or results.
    • You may not allow third parties to use your account or payment instruments.
  • Changes to these terms
    • The operator may modify these terms to reflect legal, regulatory, technical, or product changes.
    • Material updates will be announced on the website and/or by notice to your account, and the effective date will be shown.
    • Continued use after the effective date means you agree to the updated terms.
  • Content and intellectual property
    • All software, games, markets, odds, graphics, and text are protected by intellectual property rights.
    • You receive a limited, revocable licence to use the services for personal entertainment and betting; any commercial use, copying, or redistribution is prohibited.
  • Liability and service availability
    • Services are provided on an as-available basis; downtime, maintenance, or network failures may occur.
    • The operator is not liable for losses caused by internet failures, device faults, or interruptions beyond reasonable control.
    • To the extent permitted by law, liability is limited to the lesser of: (a) your net losses on the account over the previous six months or (b) €10,000; nothing limits liability for fraud or for injury caused by negligence.
    • Your statutory consumer rights under Irish law are not affected.
  • Governing law, complaints, and disputes
    • The contract is governed by the law of the operator’s home jurisdiction, subject to mandatory consumer protections of Ireland for residents.
    • Submit complaints through the Help Centre or Support; a final response will be provided within a reasonable timeframe.
    • If unresolved, you may escalate to an independent ADR entity named on the site. Irish courts have non-exclusive jurisdiction for consumer disputes.

General Betting Rules

  • Who may place bets
    • Only verified users aged 18+ located in Ireland may place a bet.
    • You must have sufficient cleared funds in your account and meet any bonus conditions that apply to the bet.
  • Bet acceptance and settlement
    • A bet is accepted when it receives an ID in your bet history; the betslip display alone does not guarantee acceptance.
    • Bets are settled using the official result of the event or, if unavailable, the most reliable public source used by the trading team.
    • Markets may be suspended or voided if an event is postponed, abandoned, or materially changed.
  • Odds, stakes, and limits
    • Odds are subject to change until acceptance; the platform may offer automatic acceptance of price changes where you opt in.
    • Minimum and maximum stakes, payout caps, and market limits vary by event and are shown in the betslip and rules for each market.
    • The operator may limit, refuse, or partially accept bets for trading, integrity, or legal reasons.
  • Calculation of returns
    • Single bet returns equal stake multiplied by the odds; for multiples, product of the component odds applies.
    • Void selections in multiples settle at odds of 1.00; dead-heat rules apply by dividing the stake among tied selections.
    • For handicap and totals markets, settlement follows the stated line at acceptance.
  • Cancellations, palpable errors, and late bets
    • Bets placed after the known outcome or after an event has started (where in-play is not offered) are void.
    • If a palpable error occurs in odds, market, or settlement, the operator may void the bet or settle at the correct odds that were intended at the time.
    • Duplicate bets, technical faults, or integrity concerns may lead to voiding and investigation.
  • Restrictions and betting conduct
    • Betting patterns that indicate arbitrage, syndicate activity, or misuse of bonuses may result in stake limits, suspension, or voiding where justified.
    • Cash Out, if available, is offered at the operator’s discretion and may be unavailable during market suspension or for certain events.
  • Bonuses and free bets
    • Free bet stakes are not returned in winnings unless stated otherwise.
    • Bonus wagering, expiry, game or event weighting, and maximum returns are set out in each bonus’s terms.
    • Breach of bonus rules may lead to cancellation of bonuses and associated winnings.

Payment Rules

  • Deposits
    • Accepted methods include debit/credit cards, bank transfer, approved e‑wallets, and approved prepaid or instant banking options listed in the cashier.
    • Minimum and maximum deposit amounts, fees, and processing times appear in the cashier and may vary by method and currency.
    • The name on your payment method must match the name on your account; third‑party payments are not allowed.
  • Withdrawals
    • Subject to identity verification and AML checks, withdrawals are normally processed back to the original funding method where possible.
    • Internal review times are shown in the cashier; external processing varies by provider and banking channel.
    • Pending withdrawals may be cancelled by you only if the option is available; the operator may disable reversals for safer gambling.
  • Verification (KYC/AML)
    • Before a first withdrawal or when legally required, you must provide proof of identity, age, address, and payment method ownership.
    • Source of funds or source of wealth documents may be required where risk thresholds are met.
  • Fees, currency, and restrictions
    • The operator does not ordinarily charge processing fees; third‑party or currency conversion fees may apply.
    • To reduce money laundering risk, a reasonable wagering requirement on deposited funds may be applied before withdrawal (for example, one time turnover), subject to legal obligations.
    • Dormant account fees may apply after prolonged inactivity as disclosed in the account section.
  • Payment investigations and cancellations
    • The operator may delay or refuse a transaction pending security checks, fraud review, chargeback risk, or legal restrictions.
    • Suspected unlawful or unauthorised transactions may be reported and funds may be frozen while the matter is investigated.

Responsible Gambling

  • Commitment and principles
    • Services are designed for adult entertainment and betting by users 18+.
    • You are encouraged to set limits, monitor spend, and use safer gambling tools at registration or any time.
  • Player control tools
    • Deposit, loss, wager, and session time limits.
    • Reality checks and account activity summaries to help you read your play patterns.
    • Time‑out (cool‑off) periods and self‑exclusion for defined durations, including permanent self‑exclusion on request.
    • Product‑level blocks and deactivation of marketing where consent is withdrawn.
  • Support and resources in Ireland
    • GamblingCare (gamblingcare.ie)
    • Problem Gambling Ireland (problemgambling.ie)
    • Gamblers Anonymous Ireland (gamblersanonymous.ie)
    • HSE information on mental health and addiction supports (hse.ie)
  • Implementation and future measures
    • Where a national self‑exclusion register is introduced under Irish law, integration will be implemented according to legal requirements.
    • Affordability and risk checks may be conducted where indicators of harm are detected; this may lead to limits or account restrictions.

Anti-Money Laundering

  • Legal obligations
    • The operator complies with the Criminal Justice (Money Laundering and Terrorist Financing) Acts 2010–2023 (as amended), relevant EU AML rules, and applicable licensing conditions.
  • Know Your Customer (KYC)
    • Identity, age, address, and payment method ownership are verified using documents and electronic checks.
    • Politically Exposed Person and sanctions screening may be carried out.
    • Enhanced due diligence, including source of funds or wealth, may be requested when risk triggers occur or when cumulative transactional thresholds are reached.
  • Monitoring and detection
    • Transactions are monitored for unusual patterns, rapid deposits and withdrawals, account cycling, and use of third‑party methods.
    • Suspicious activity reports may be submitted to FIU Ireland without notice to you; tipping off is prohibited by law.
  • Consequences of breaches
    • The operator may delay, refuse, or reverse transactions; restrict features; freeze funds; or close an account where AML concerns arise.
    • Funds may be retained pending the outcome of investigations or as required by law.

Privacy Policy

  • Data controller and scope
    • The company identified in the website legal notice acts as data controller for personal data processed through the services for Ireland users.
  • What data is collected
    • Registration data: name, date of birth, contact details.
    • Verification data: identity documents, address proofs, payment ownership proofs.
    • Transaction and gameplay data: deposits, withdrawals, bets, bonuses, and session metrics.
    • Technical data: device identifiers, IP address, geolocation checks, logs, and cookies or similar technologies.
    • Marketing preferences and communications.
  • How and why data is used
    • Contract: to open and operate your account, process payments, settle bets, and provide customer support.
    • Legal obligation: to meet AML, KYC, tax, and regulatory reporting duties.
    • Legitimate interests: to protect account security, prevent fraud, maintain service integrity, improve services, and set general product safeguards.
    • Consent: to send marketing where you opt in and to place non‑essential cookies.
  • Sharing and transfers
    • Data may be shared with payment providers, KYC vendors, game studios, fraud prevention services, ADR bodies, and regulators where legal.
    • International transfers use safeguards such as Standard Contractual Clauses and risk assessments.
  • Retention
    • Data is kept only as long as necessary, including AML retention (typically five years after account closure or as required by law).
  • Your rights under GDPR
    • Access, rectification, erasure, restriction, portability, and objection to processing based on legitimate interests.
    • Withdraw consent for marketing at any time.
    • Lodge a complaint with the Data Protection Commission (dataprotection.ie).
    • Some rights are limited by legal obligations (for example, AML record‑keeping).

Security

  • Technical safeguards
    • Transport layer security (TLS) protects data in transit; sensitive data is encrypted and access‑controlled.
    • Systems are segmented, monitored, and protected by firewalls, intrusion detection, anti‑fraud tools, and rate limiting.
    • Regular vulnerability scans, patching, and third‑party testing are performed.
  • Account protection
    • Strong, unique passwords are required; two‑factor authentication is available and recommended.
    • Login alerts, session timeouts, and device checks help secure your account.
    • You are responsible for keeping credentials confidential and for monitoring your account activity.
  • Operational measures
    • Background checks and training for staff handling personal data and payments.
    • Business continuity and disaster recovery plans to maintain services.
    • Incident response procedures include notification to users and authorities where required by law.

Updated: