Gambling always carries the risk of financial loss. You can reduce harm by using control tools and by playing responsibly.

Core principles:

• Treat gambling as leisure, not a source of income.
• Set a budget before playing and stick to it.
• Set time limits and take regular breaks.
• Avoid chasing losses and avoid raising stakes to recover money.
• Keep separate funds for everyday expenses to protect your finances.
• Use deposit, loss, and session limits to manage control.
• Learn the game rules and odds before you play.
• Check your transaction history to review spending and betting behaviour.
• Do not gamble when stressed, tired, or under the influence of alcohol.
• Gambling is for adults aged 18+. Keep minors away from gambling content and devices.

Our responsible gambling policy explains tools and useful tips for players in Ireland.

Warning signs can build gradually. If you spot several of the indicators below, consider seeking help. Gambling addiction is a serious condition that needs attention.

Possible indicators:

• Thinking about gambling most of the day.
• Spending more to get the same excitement.
• Chasing losses or increasing bets after losing.
• Hiding play or lying about time and money spent.
• Borrowing, selling items, or using credit to fund gambling.
• Missing work, study, or family duties due to playing.
• Feeling anxious, irritable, or low when you try to cut back.
• Repeated failed attempts to reduce or stop.
• Spending beyond set limits or using money needed for bills.
• Using gambling to escape stress, conflict, or difficult emotions.

Practical steps can reduce harm and support recovery. The tips below help players regain control and protect wellbeing.

Recommendations:

• Set strict deposit, loss, and wager limits before you start playing.
• Enable reality checks and on‑screen session timers.
• Use short time‑outs or take a longer break when urges rise.
• Activate self‑exclusion for a defined period or permanently.
• Install blocking software such as Gamban or BetBlocker on all devices.
• Ask your bank to block gambling transactions or set card limits.
• Remove saved payment methods from your account.
• Turn off marketing communications in your profile settings.
• Keep a simple spending diary to learn your patterns and triggers.
• Speak to a trained adviser for confidential support and help.

You can find further guidance in our responsible gambling policy.

Independent, confidential support is available in Ireland. You can talk to someone, learn more, and access counselling.

• GamblingCare.ie — education, self‑assessment, and signposting: https://www.gamblingcare.ie/
• Problem Gambling Ireland — information and counselling directory: https://www.problemgambling.ie/
• Dunlewey Addiction Services — free helpline and counselling (ROI 1800 936 725): https://www.dunlewey.net/
• Gamblers Anonymous Ireland — peer meetings and support: https://www.gamblersanonymous.ie/
• HSE Problem Gambling — health information and services: https://www.hse.ie/eng/services/list/5/addiction/problem-gambling/
• Samaritans Ireland — emotional support 24/7 (116 123): https://www.samaritans.org/ireland/samaritans-ireland/

If you feel gambling is harming you, contact support for help and for responsible gaming tools. The team can review your limits, discuss options, and guide you to external support.

Ways to contact support in Ireland:

• Live chat in your account, available 24/7.
• Email via the Help Centre.
• Web contact form on the Support page.
• Request a responsible gaming review through live chat or email.
• Ask for account closure or self‑exclusion assistance.