Ice Casino Contacts in Ireland
This page lists the Ice Casino contacts for Ireland. You can reach us by live chat, e-mail, phone, WhatsApp or Telegram, and our official pages on X, Facebook, and Instagram. We support English and Irish. Our average reply is under 2 minutes on chat and 2–4 hours by e-mail.
All Ways to Contact Ice Casino
You can contact us about your account, payments, verification, game issues, responsible play, or for partnerships, media, affiliates, corporate or legal questions. You will also find the Ice Casino email address and the contact number on this page.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live chat (24/7) | Open the on-site chat widget at the bottom-right of any page | Urgent help for account access, payments, withdrawals, verification, or a game not loading |
| E-mail support | Ice Casino email: [email protected] | Send detailed queries, attach documents, billing receipts, or screenshots |
| Phone — Ireland | Ice Casino contact number: +353 1 582 4008 (09:00–21:00 GMT, 7 days) | Quick assistance for payment issues, account security, or to escalate an open ticket |
| Message +353 83 123 4567 | Short updates, status checks, and travel-friendly support | |
| Telegram | Message @IceCasinoIE_Support | Service notices, downtime questions, and quick account checks |
| facebook.com/IceCasinoIE | General questions, follow platform updates, and send a private message | |
| X (Twitter) | x.com/IceCasinoIE | Report an outage, ask a quick question, or follow service alerts |
| instagram.com/icecasino.ie | Community queries and basic account questions by direct message | |
| Affiliates | [email protected] | Join the programme, tracking, and partner account issues |
| Press and media | [email protected] | Interview requests, quotes, and media assets |
| Data protection (DPO) | [email protected] | GDPR access or deletion requests and privacy questions |
| Responsible gambling | [email protected] | Limits, cooling-off, and self-exclusion requests |
| Complaints escalation | [email protected] | Fairness concerns or unresolved cases; include your ticket ID |
Notes on response times:
- Chat replies in under 2 minutes in most cases.
- Phone answers in under 3 minutes during hours shown.
- E-mail replies in 2–4 hours on business days; up to 24 hours on weekends.
- Social media replies in 2–12 hours.
For security, we may ask you to confirm your account details before we share sensitive information. You will receive a ticket number by e-mail for any case we log.
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